Listen without the intent to reply. That is the hardest for me. It is so natural to let what they say remind you of something else which you then tell and before the long the conversation has bounced around all over and no one is satisfied, no one feels like they were "listened to" no one was heard.
1 comment:
Listen without the intent to reply. That is the hardest for me. It is so natural to let what they say remind you of something else which you then tell and before the long the conversation has bounced around all over and no one is satisfied, no one feels like they were "listened to" no one was heard.
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